How much is shipping?
If you live in the US and order more than $50 worth of merchandise then ground shipping is free! Other shipping rates are based on the weight of the order and your shipping address. The shipping rate(s) will be displayed before the order is complete, but after you have entered your address into the checkout form.

Is it safe to use my credit card online?
We have made security one of our top priorities. We use secure socket layer technology through our secure web server to accept your payment information. That information is then encrypted with military grade encryption. We started this online shop in 1996 and to date we have never had information stolen from our system. Even in the unlikely event that somebody gain access to our servers there would not be anything for them to steal. Credit card numbers are not stored on the machine and the encryption we use is unbreakable.

Is shipping and billing discreet?
We only use new unmarked boxes and our corporate name "DRS, Inc." is used as the return address and credit card bills. We never sell your information. We do not send junk mail. We do not add you to any mailing list. Privacy is one of the greatest parts about ordering adult products online. We know how important it is to be discreet.

What is our return policy?
If you are not happy for any reason, just send the item back for a exchange or refund. Please include a short note letting us know what you would like. For health reasons we can not accept sextoys once they have been used. Thank you for understanding.

What payment methods do we accept?
We accept Mastercard, Visa, Discover, money orders and cashier checks. Our system will allow you to choose between paying with a credit card online or mailing in your payment. If you choose to mail in your payment it will complete the order and give you a invoice number for you to reference on your payment as well as the address to send it. Cashier checks and money orders must be payable in US dollars.

When will my order ship?
Most of our orders are shipped within 2-3 days. Merchandise sometimes does become backordered and this can add delays. If you have any concern about how long it will take to deliver a order please email us and we will check availability.

How can I check on my order?
Please email us and we will be happy to give you a update. Soon we will have a automated system for you to check, thank you for bearing with us until it is complete.

Is this item legal where I live?
You will have to check with your local authorities to get a answer to that one. Laws change from day to day and city to city. It would be impossible for us to keep up on all of them. Please do not order anything that is illegal where you live (move then order!).

Where are you located?
We ship from South Florida, USA.